diff --git a/FAQ-and-Troubleshooting.md b/FAQ-and-Troubleshooting.md
index 0dccaa8..13f774d 100644
--- a/FAQ-and-Troubleshooting.md
+++ b/FAQ-and-Troubleshooting.md
@@ -477,6 +477,9 @@ Pause and unpause emulation (`F5` by default).
 ### • Antivirus flagged Ryujinx as `FileRepMalware`:
 Uninstall Avast. Ryujinx is safe as long as you downloaded it from our GitHub or official downloads.
 
+### • Games not loading/freezing after loading caches/PPTC:
+Uninstall AVG. Ryujinx is safe as long as you downloaded it from our GitHub or official downloads.
+
 ### • Updated Ryujinx and now every game is crashing with `|E| Application : Unhandled exception caught: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: Could not map view of backing memory. va=0x0000000008000000 size=0x0000000000010000, error code 998)`
 You are using ESET antivirus, so you will need to create a HIPS exception for Ryujinx, in:
 ESET > Advanced Settings > HIPS > DEEP BEHAVIOR INSPECTION > Exclusions > Edit > Add the Ryujinx folder (the one with the executable) there.